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Case Study

AutoCare Connect

On-demand car service scheduling and history app.

Client

QuickFix Auto

Category

digital

50k Downloads

Key Outcome

About The Project

The Brief

QuickFix Auto wanted to improve customer retention by digitizing the car service experience and making maintenance hassle-free for vehicle owners.

The Challenge

Navigating Complexity

Customers often forgot service dates, leading to reduced revenue and potential vehicle damage. The booking process was manual and phone-based, frustrating users and staff.

Our Solution

Engineered for Scale

We built a mobile app offering automated maintenance reminders based on mileage, service history tracking, and one-tap appointment booking. We integrated Twilio for SMS notifications.

Solution Visual
The Engine Room

Technologies Deployed

The precise tech stack engineered to deliver this solution.

React Native
React Native

React Native allows creating native apps using React.

Key Benefits:
Code Reuse: Share core logic across platforms.
Community: Massive ecosystem of libraries.
Live Reload: Faster iteration cycles.
Native Components: Renders to native platform UI.

Firebase
Firebase

Firebase is a comprehensive app development platform by Google.

Key Benefits:
Real-time DB: Instant data syncing.
Authentication: Secure login flows.
Analytics: Deep user insights.
Hosting: Fast and secure deployment.

Twilio
Twilio

Twilio provides APIs for SMS, voice, and messaging bots.

Key Benefits:
Omnichannel: SMS, WhatsApp, voice bots.
Scalable: Enterprise communication.
Reliable: Global infrastructure.

Node.js
Node.js

Node.js is a JavaScript runtime built on Chrome's V8 engine, ideal for building fast, scalable network applications.

Key Benefits:
Asynchronous I/O: Handles thousands of concurrent connections efficiently.
Unified Language: Use JavaScript for both frontend and backend.
Performance: High execution speed via the V8 engine.
Ecosystem: Largest package ecosystem in the world (npm).

The Impact

Delivering Tangible ROI

Repeat customer visits increased by 35% within 6 months. The app has been downloaded over 50,000 times and has streamlined the workshop scheduling process.

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