Custom booking engine for a luxury hotel chain.
Key Outcome
LuxResorts needed to reduce their dependency on third-party booking sites (OTAs) that charged high commissions and eroded their profit margins.
The hotel chain was losing 20% of revenue to OTA commissions. Their own website was difficult to use, slow, and lacked mobile optimization, driving customers to aggregators.
We developed a Direct Booking Progressive Web App (PWA) with a built-in loyalty reward system. The interface was designed for speed and simplicity, offering exclusive deals to direct bookers.
The precise tech stack engineered to deliver this solution.
Direct bookings increased by 20%, saving over $500k in commissions in the first year alone. The loyalty program saw a 40% signup rate, fostering long-term guest relationships.